Hilton Frankfurt City Centre

Despite I did not have a parking lot service, it was included to my invoice. But, two of your colleagues, a very beautiful girl (I think her name was Liv), and particularly dear Mr. Nelson Viola were interested with my problem thorougly and solved the problem in a very professional way. Mistakes can always take place but the way you solve it means a lot to a customer and you deserved appreciation for your approach. Firat

Clean, good security, staff and breakfast. Good decor. Restricted access to floors that you are not staying on-great for extra security. Will hold bags after checkout if you have a later flight. Excellent language skills of team made the stay stress free. Our German language skills are limited so it was helpful at check in and out not to have the stress of “have I missed something important”.

Staff was amazing & helpful. We got a complimentary upgrade upon arrival because our room wasn’t ready yet which as nice. Close to the historic center & city center. Very environmentally friendly, amenities can be ordered by phone instead of stocking them in the room and having to throw them out after each change.

Caffee was very satisfying. And pleasant. Breakfast was good and adequate and delivered very fast by a lovely lady. She had a Smile on her face at 6:30 in the morning and was happy to see me. She clearly was happy to be at work and happy to serve..You don’t see that often anymore.If only everyone would love early mornings. She made my day .

Everything was good. Really nice breakfast, servers during the breakfast were exceptionally attentive, polite, helpful, smiley and shared positivity. Server during the dinner was also very attentive, friendly and made a nice recommendations of cocktails and food which we are indeed enjoyed. We really enjoyed during our stay. The hotel is definitely Pet Friendly. Thanks a lot for providing all necessary amenities for our dog. We will definitely come back.